5 Ways to reduce your refund requests Refund requests are part and parcel of having an online store and people request refunds for a variety of different reasons. Think about the way you shop. I know for myself, when I’m shopping online and there are a few styles I really like but can’t decide between, […]

Goal Setting for 2020 How is it already 2020?! I can’t believe how quickly the years keep zooming by. Is this a ‘getting older’ thing I wonder, where the years flash by before our eyes? I’ve only just gotten used to writing 2019 and now it’s 2020! Every year I feel the same though, ‘where […]

3 Ways to Increase Sales this Black Friday & Cyber Monday Traditionally, Black Friday is a US event, held the day after Thanksgiving & the busiest shopping day of the year, as it marks the start of the silly season. Black Friday & Cyber Monday are becoming increasingly popular around the world and it’s time […]

5 Reasons your Website isn’t Converting A question I often get asked is ‘why aren’t people actually BUYING on my website?’, And it’s certainly a common problem to have as an online store or e-commerce business owner. Getting people to your website is a challenge. Getting as many of those visitors to actually buy is […]